Source note · Setting up Webex Customer Assist on Webex Calling
The wrap-up timer sets how many seconds an agent can stay in Wrapping Up, and defaults to 10 seconds when not configured.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- wrap-up
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage Customer Assist wrap-up reason and timer / Set wrap-up timer
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-wrapup-timer. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-wrapup-timer
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-wrapup-timer,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-wrapup-timer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-wrapup-timer},
note = {Source note webex-customer-assist-setup-wrapup-timer, checked 2026-10-01}
}