Source note · Setting up Webex Customer Assist on Webex Calling
Customer Assist screen pop is turned on per queue and configured with a screen pop URL, a desktop label and optional query parameters as key-value pairs.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- screen pop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure screen pop
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-screenpop-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-screenpop-fields
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-screenpop-fields,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-screenpop-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-screenpop-fields},
note = {Source note webex-customer-assist-setup-screenpop-fields, checked 2026-10-01}
}