Source note · Setting up Webex Customer Assist on Webex Calling
Control Hub has a Queue Call Details report for Customer Assist, and custom report templates can use Customer Assist report filters.
Checked 2026-10-01
The Queue Call Details report for Customer Assist is now available in Control Hub.
- Vendor
- Cisco
- Product
- Webex Control Hub
- Subsystem
- analytics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-01 onward
- Checked
- 2026-10-01
Sources
- What's new in Control Hub — Cisco · tier 2 current vendor documentation · January 2026 / New Queue Call Details report for Webex Calling Customer Assist; Custom templates now support Customer Assist report filters
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-queue-call-details. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-queue-call-details
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-queue-call-details,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-queue-call-details},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-queue-call-details},
note = {Source note webex-customer-assist-setup-queue-call-details, checked 2026-10-01}
}