Source note · Setting up Webex Customer Assist on Webex Calling
Customer Assist features apply only to the primary line in Webex App, not to secondary or shared lines.
Checked 2026-10-01
Customer Assist features apply only to the primary line, but don't apply to the secondary or shared lines configured on the Webex App.
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- agent client
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Limitations
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-primary-line-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-primary-line-only
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-primary-line-only,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-primary-line-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-primary-line-only},
note = {Source note webex-customer-assist-setup-primary-line-only, checked 2026-10-01}
}