Source note · Setting up Webex Customer Assist on Webex Calling
Customer Assist queue settings include the options Allow agents to join or unjoin the queue and Allow agents on active calls to take additional calls.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- queue settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a Customer Assist queue / Basics and Queue settings
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-join-unjoin-option. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-join-unjoin-option
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-join-unjoin-option,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-join-unjoin-option},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-join-unjoin-option},
note = {Source note webex-customer-assist-setup-join-unjoin-option, checked 2026-10-01}
}