For Customer Assist queues in India, the queue's location and the agent's location must have the same PSTN provider, country and zone.

Checked 2026-10-01

Vendor
Cisco
Product
Webex Calling Customer Assist
Subsystem
limits
Deployment
multi-tenant
Region
in
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-india-same-pstn. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-india-same-pstn

BibTeX

@misc{warmtransfer-claim-webex-customer-assist-setup-india-same-pstn,
  title  = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-india-same-pstn},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-india-same-pstn},
  note   = {Source note webex-customer-assist-setup-india-same-pstn, checked 2026-10-01}
}

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