Source note · Setting up Webex Customer Assist on Webex Calling
Basic Webex Calling call queues support Weighted routing with at most 100 agents, alongside Circular, Top Down, Longest Idle and Simultaneous.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Call routing / agent limits
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-cq-weighted-limit. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-cq-weighted-limit
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-cq-weighted-limit,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-cq-weighted-limit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-cq-weighted-limit},
note = {Source note webex-customer-assist-setup-cq-weighted-limit, checked 2026-10-01}
}