Source note · Setting up Webex Customer Assist on Webex Calling
Webex Calling call queue supervisors use #82 for silent monitoring, #85 for coaching, *33 for barge-in and #86 for take over, each followed by the agent's extension or number.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- supervisor
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Supervisor feature access codes
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-cq-fac-codes. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-cq-fac-codes
BibTeX
@misc{warmtransfer-claim-webex-customer-assist-setup-cq-fac-codes,
title = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-cq-fac-codes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-cq-fac-codes},
note = {Source note webex-customer-assist-setup-cq-fac-codes, checked 2026-10-01}
}