After signing in to Webex App, a Customer Assist agent can join the queues their supervisor has added them to.

Checked 2026-10-01

Vendor
Cisco
Product
Webex Calling Customer Assist
Subsystem
agent client
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-agent-join-queues. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-agent-join-queues

BibTeX

@misc{warmtransfer-claim-webex-customer-assist-setup-agent-join-queues,
  title  = {Setting up Webex Customer Assist on Webex Calling: source note webex-customer-assist-setup-agent-join-queues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-customer-assist-setup-agent-join-queues},
  note   = {Source note webex-customer-assist-setup-agent-join-queues, checked 2026-10-01}
}

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