Source note · Webex contact center agent desktop
An agent cannot sign out of Agent Desktop during an active conversation or an ongoing monitoring task; the documented sign-out path is to set Idle and then choose Sign Out from User Profile.
Checked 2026-10-14
You can't sign out if you are in an active conversation or in an ongoing monitoring task.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop-sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · What to do next
Cite this note
APA
WarmTransfer. (2026, October 14). Webex contact center agent desktop: source note webex-contact-center-agent-desktop-signout-blocked. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-signout-blocked
BibTeX
@misc{warmtransfer-claim-webex-contact-center-agent-desktop-signout-blocked,
title = {Webex contact center agent desktop: source note webex-contact-center-agent-desktop-signout-blocked},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-signout-blocked},
note = {Source note webex-contact-center-agent-desktop-signout-blocked, checked 2026-10-14}
}