The Desktop calling option uses WebRTC to terminate calls and media in the browser and needs no further input at sign-in.

Checked 2026-10-14

Vendor
Cisco
Product
Webex Contact Center
Subsystem
agent-desktop-sign-in
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-14
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). Webex contact center agent desktop: source note webex-contact-center-agent-desktop-option-desktop. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-option-desktop

BibTeX

@misc{warmtransfer-claim-webex-contact-center-agent-desktop-option-desktop,
  title  = {Webex contact center agent desktop: source note webex-contact-center-agent-desktop-option-desktop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-option-desktop},
  note   = {Source note webex-contact-center-agent-desktop-option-desktop, checked 2026-10-14}
}

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