Source note · Webex contact center agent desktop
Because the printed retirement date of April 30, 2026 is before the access date, an agent desktop in October 2026 most likely no longer offers the Contact History tab, although the Get started article (last updated April 7, 2026) still describes it.
inferred · Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop-layout
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- after 2026-04-30
- Status
- inferred
- Checked
- 2026-10-14
Sources
- Get started with Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Auxiliary information pane, Contact History and Customer Journey Widget; printed update date
Cite this note
APA
WarmTransfer. (2026, October 14). Webex contact center agent desktop: source note webex-contact-center-agent-desktop-contact-history-past-date. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-contact-history-past-date
BibTeX
@misc{warmtransfer-claim-webex-contact-center-agent-desktop-contact-history-past-date,
title = {Webex contact center agent desktop: source note webex-contact-center-agent-desktop-contact-history-past-date},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-contact-center-agent-desktop-contact-history-past-date},
note = {Source note webex-contact-center-agent-desktop-contact-history-past-date, checked 2026-10-14}
}