The PIQ and EWT node can currently be used only after the Queue Task node and only while the interaction is actively queued.

Checked 2026-09-24

can currently be used only after the Queue Task Node and only while the interaction is actively queued
Vendor
Cisco
Product
Webex Connect with Webex Contact Center
Subsystem
PIQ and EWT node
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Connect Flow Builder node reference: source note webex-connect-node-reference-piq-ewt-placement. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-connect-node-reference-piq-ewt-placement

BibTeX

@misc{warmtransfer-claim-webex-connect-node-reference-piq-ewt-placement,
  title  = {Webex Connect Flow Builder node reference: source note webex-connect-node-reference-piq-ewt-placement},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-connect-node-reference-piq-ewt-placement},
  note   = {Source note webex-connect-node-reference-piq-ewt-placement, checked 2026-09-24}
}

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