Source note · Webex Connect Flow Builder node reference
The PIQ and EWT node takes a Queue ID and a Lookback Minutes value between 5 and 240 used to calculate EWT, and EWT needs valid data for at least 80 percent of the lookback period.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Connect with Webex Contact Center
- Subsystem
- PIQ and EWT node
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- PIQ and EWT - WXCC — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · PIQ and EWT - WXCC, configuration fields
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Connect Flow Builder node reference: source note webex-connect-node-reference-piq-ewt-lookback. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-connect-node-reference-piq-ewt-lookback
BibTeX
@misc{warmtransfer-claim-webex-connect-node-reference-piq-ewt-lookback,
title = {Webex Connect Flow Builder node reference: source note webex-connect-node-reference-piq-ewt-lookback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-connect-node-reference-piq-ewt-lookback},
note = {Source note webex-connect-node-reference-piq-ewt-lookback, checked 2026-09-24}
}