Source note · Webex Customer Journey Data Services
The Webex Contact Center Flow Designer help article read in this run does not describe a dedicated CJDS activity, so using CJDS data for routing inside a Webex Contact Center flow probably means calling the Journey APIs from a generic HTTP request step.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer / CJDS
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · whole article as rendered by WebFetch (no mention of CJDS, JDS, journey, progressive profile or profile view)
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Customer Journey Data Services: source note webex-cjds-flow-designer-mechanism-undocumented. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cjds-flow-designer-mechanism-undocumented
BibTeX
@misc{warmtransfer-claim-webex-cjds-flow-designer-mechanism-undocumented,
title = {Webex Customer Journey Data Services: source note webex-cjds-flow-designer-mechanism-undocumented},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cjds-flow-designer-mechanism-undocumented},
note = {Source note webex-cjds-flow-designer-mechanism-undocumented, checked 2026-09-30}
}