A recording schedule can be limited to chosen sites, teams and agents, and it applies to calls routed through its queue that also match its duration, percentage and filter criteria.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- recording schedules
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage call recording schedules - filter criteria
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Contact Center workforce optimization and recording: source note webex-cc-wfo-schedule-filters. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-wfo-schedule-filters
BibTeX
@misc{warmtransfer-claim-webex-cc-wfo-schedule-filters,
title = {Webex Contact Center workforce optimization and recording: source note webex-cc-wfo-schedule-filters},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-wfo-schedule-filters},
note = {Source note webex-cc-wfo-schedule-filters, checked 2026-09-24}
}