Cisco directs organizations that want to upgrade from VPOP to Common Edge telephony integration to contact the Cisco Support Team; no Control Hub self-service path is described.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- telephony integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2024-10-07
- Checked
- 2026-09-24
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · October 7, 2024 > Simplified process to upgrade to Common Edge services (closing sentence)
Cite this note
APA
WarmTransfer. (2026, September 24). Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-conversion-via-support. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-conversion-via-support
BibTeX
@misc{warmtransfer-claim-webex-cc-vpop-lifecycle-conversion-via-support,
title = {Voice POP bridge telephony lifecycle in Webex Contact Center: source note webex-cc-vpop-lifecycle-conversion-via-support},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-vpop-lifecycle-conversion-via-support},
note = {Source note webex-cc-vpop-lifecycle-conversion-via-support, checked 2026-09-24}
}