WebRTC is not supported in Virtual Desktop Infrastructure (VDI), although the desktop itself works with third-party VDI solutions.

Checked 2026-09-23

Virtual Desktop Infrastructure (VDI) does not support WebRTC
Vendor
Cisco
Product
Webex Contact Center Supervisor Desktop
Subsystem
requirements
Deployment
multi-tenant
Region
not restricted
Release range
article updated 2026-09-01
Checked
2026-09-23

Sources

Cite this note

APA

WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-vdi-webrtc. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-vdi-webrtc

BibTeX

@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-vdi-webrtc,
  title  = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-vdi-webrtc},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-vdi-webrtc},
  note   = {Source note webex-cc-supervisor-desktop-user-guide-vdi-webrtc, checked 2026-09-23}
}

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