Source note · Using the Webex Contact Center Supervisor Desktop
The Team Performance Details table shows each agent's name, agent state duration, per-channel status for voice, chat, email and social, phone number, site, team, skill profile, dynamic skills, sign-in time and an Action column.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Supervisor Desktop
- Subsystem
- team performance
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Supervise your agents and teams — Cisco Webex Help Center · tier 2 current vendor documentation · Supervise your agents and teams > Team Performance Details > columns table
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-teamperf-columns. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-teamperf-columns
BibTeX
@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-teamperf-columns,
title = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-teamperf-columns},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-teamperf-columns},
note = {Source note webex-cc-supervisor-desktop-user-guide-teamperf-columns, checked 2026-09-23}
}