Source note · Using the Webex Contact Center Supervisor Desktop
After a supervisor changes an agent's state, an information icon (i) appears next to the status timer, and hovering over it shows who made the change.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Supervisor Desktop
- Subsystem
- agent state
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Supervise your agents and teams — Cisco Webex Help Center · tier 2 current vendor documentation · Supervise your agents and teams > Change agent state > result
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-state-icon. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-state-icon
BibTeX
@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-state-icon,
title = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-state-icon},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-state-icon},
note = {Source note webex-cc-supervisor-desktop-user-guide-state-icon, checked 2026-09-23}
}