The current Supervisor Desktop monitoring articles describe Listen, Pause, Resume, Barge In and End Listen and no whisper or coach control.

inferred · Checked 2026-09-23

Vendor
Cisco
Product
Webex Contact Center Supervisor Desktop
Subsystem
monitoring
Deployment
multi-tenant
Region
not restricted
Release range
articles updated 2026-08-20 and 2026-09-01
Status
inferred
Checked
2026-09-23

Sources

Cite this note

APA

WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-no-coach-control. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-no-coach-control

BibTeX

@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-no-coach-control,
  title  = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-no-coach-control},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-no-coach-control},
  note   = {Source note webex-cc-supervisor-desktop-user-guide-no-coach-control, checked 2026-09-23}
}

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