Source note · Using the Webex Contact Center Supervisor Desktop
From the Actions column on Team Performance Details the supervisor can open a chat and send an agent a one-on-one message of up to 1000 characters.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Supervisor Desktop
- Subsystem
- team performance
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Supervise your agents and teams — Cisco Webex Help Center · tier 2 current vendor documentation · Supervise your agents and teams > Send a message
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-message-agent. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-message-agent
BibTeX
@misc{warmtransfer-claim-webex-cc-supervisor-desktop-user-guide-message-agent,
title = {Using the Webex Contact Center Supervisor Desktop: source note webex-cc-supervisor-desktop-user-guide-message-agent},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-supervisor-desktop-user-guide-message-agent},
note = {Source note webex-cc-supervisor-desktop-user-guide-message-agent, checked 2026-09-23}
}