A skill profile is a set of skills each with a value, created under User Management > Skill Profile > Create Skill Profile, and assigned to an agent-based team or an individual agent.
Checked 2026-09-22
A skill profile is a set of skills, each with an assigned value, that you assign to an agent-based team or to an individual agent.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- skills
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Create and manage skill profiles in Webex Contact Center — Cisco Webex Help Center · tier 2 current vendor documentation · Create a Skill Profile section
Cite this note
APA
WarmTransfer. (2026, September 22). Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-skill-profile-create. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-skill-profile-create
BibTeX
@misc{warmtransfer-claim-webex-cc-sandbox-poc-skill-profile-create,
title = {Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-skill-profile-create},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-skill-profile-create},
note = {Source note webex-cc-sandbox-poc-skill-profile-create, checked 2026-09-22}
}