The Queue Contact activity sends a contact to a queue chosen statically or from a variable, and supports skill requirements and an optional contact priority.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Queue Contact activity section
Cite this note
APA
WarmTransfer. (2026, September 22). Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-flow-queue-contact. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-flow-queue-contact
BibTeX
@misc{warmtransfer-claim-webex-cc-sandbox-poc-flow-queue-contact,
title = {Building one application in the Webex Contact Center sandbox: source note webex-cc-sandbox-poc-flow-queue-contact},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-sandbox-poc-flow-queue-contact},
note = {Source note webex-cc-sandbox-poc-flow-queue-contact, checked 2026-09-22}
}