An agent counts as one licence per billing cycle, and an agent counted as Premium at any point in the cycle is billed as Premium for that cycle.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
licensing-metering
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-premium-any-point. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-premium-any-point

BibTeX

@misc{warmtransfer-claim-webex-cc-licensing-premium-any-point,
  title  = {Webex Contact Center licensing: source note webex-cc-licensing-premium-any-point},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-premium-any-point},
  note   = {Source note webex-cc-licensing-premium-any-point, checked 2026-09-30}
}

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