Overage SKUs are added to every order automatically, are priced separately from committed SKUs, and apply to usage above committed values for agents, IVR ports and Webex WFO.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
licensing-overage
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-overage-skus-auto. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-overage-skus-auto

BibTeX

@misc{warmtransfer-claim-webex-cc-licensing-overage-skus-auto,
  title  = {Webex Contact Center licensing: source note webex-cc-licensing-overage-skus-auto},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-overage-skus-auto},
  note   = {Source note webex-cc-licensing-overage-skus-auto, checked 2026-09-30}
}

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