Source note · Webex Contact Center licensing
IVR ports are counted by simultaneous use within one minute, and calls that do not overlap are not counted as concurrent use.
Checked 2026-09-30
IVR ports are counted based on simultaneous usage within one minute.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-ivr
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center license consumption and reporting — Cisco · tier 2 current vendor documentation · IVR ports section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-ivr-port-counting. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ivr-port-counting
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-ivr-port-counting,
title = {Webex Contact Center licensing: source note webex-cc-licensing-ivr-port-counting},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ivr-port-counting},
note = {Source note webex-cc-licensing-ivr-port-counting, checked 2026-09-30}
}