Source note · Webex Contact Center licensing
For concurrent licensing, an agent is counted as usage when signed in for at least one minute in each of four consecutive 15-minute sampling periods.
Checked 2026-09-30
An agent is counted as usage when agents were signed in for at least one minute during each of four 15-minute consecutive sampling periods.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-metering
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center license consumption and reporting — Cisco · tier 2 current vendor documentation · Concurrent agents section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-concurrent-sampling. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-concurrent-sampling
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-concurrent-sampling,
title = {Webex Contact Center licensing: source note webex-cc-licensing-concurrent-sampling},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-concurrent-sampling},
note = {Source note webex-cc-licensing-concurrent-sampling, checked 2026-09-30}
}