Source note · Webex Contact Center licensing
Real-Time Assist requires the A-FLEX-AI-ASST add-on SKU, which grants access to all AI Assistant features.
Checked 2026-09-30
Your organization must have purchased the A-FLEX-AI-ASST add-on SKU.
- Vendor
- Cisco
- Product
- Cisco AI Assistant for Webex Contact Center
- Subsystem
- licensing-ai-add-on
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Cisco AI Assistant for Webex Contact Center: Administrator's guide to configuring Real-Time Assist — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Prerequisites section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-ai-assistant-sku. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-assistant-sku
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-ai-assistant-sku,
title = {Webex Contact Center licensing: source note webex-cc-licensing-ai-assistant-sku},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-assistant-sku},
note = {Source note webex-cc-licensing-ai-assistant-sku, checked 2026-09-30}
}