Source note · Webex Contact Center licensing
An AI Assistant and AI QM bundle provides 2,500 voice minutes or 1,600 digital sessions when only one workload is used, and 1,500 voice minutes or 1,000 digital sessions when both workloads are used.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- licensing-ai-add-on
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Contact Center license consumption and reporting — Cisco · tier 2 current vendor documentation · AI Assistant and AI QM bundle usage section
Cite this note
APA
WarmTransfer. (2026, September 30). Webex Contact Center licensing: source note webex-cc-licensing-ai-assistant-qm-bundle. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-assistant-qm-bundle
BibTeX
@misc{warmtransfer-claim-webex-cc-licensing-ai-assistant-qm-bundle,
title = {Webex Contact Center licensing: source note webex-cc-licensing-ai-assistant-qm-bundle},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-licensing-ai-assistant-qm-bundle},
note = {Source note webex-cc-licensing-ai-assistant-qm-bundle, checked 2026-09-30}
}