Source note · Webex Contact Center digital channel attachment handling
When provisioning Webex Contact Center digital channels, the attachment types allowed for each channel are configured in Webex Engage as part of the channel templates step.
Checked 2026-10-14
You can also configure the attachment types allowed for each channel.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- digital channel provisioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Set up digital channels in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Set up digital channels > Provision digital channels', Webex Engage templates step
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-engage-types-per-channel. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-engage-types-per-channel
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-wxcc-engage-types-per-channel,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-wxcc-engage-types-per-channel},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-wxcc-engage-types-per-channel},
note = {Source note webex-cc-digital-attachments-wxcc-engage-types-per-channel, checked 2026-10-14}
}