Source note · Webex Contact Center digital channel attachment handling
In Webex App messaging anti-malware scanning, newly uploaded files are quarantined for evaluation and cannot be downloaded or previewed until cleared; infected files stay blocked.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- messaging file scanning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Anti-malware scanning of files in Webex App — Cisco · tier 2 current vendor documentation · quarantine behaviour section
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-webex-app-scan-quarantine. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-webex-app-scan-quarantine
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-webex-app-scan-quarantine,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-webex-app-scan-quarantine},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-webex-app-scan-quarantine},
note = {Source note webex-cc-digital-attachments-webex-app-scan-quarantine, checked 2026-10-14}
}