Source note · Webex Contact Center digital channel attachment handling
For CCE email through Webex Connect, inline images in inbound emails arrive as attachments on Agent Desktop and are blocked when PCI scanning is enabled.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- CCE email channel
- Deployment
- cloud-hosted-enterprise
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Email - CCE — Cisco (Webex Connect documentation) · tier 2 current vendor documentation · inline images statement
Cite this note
APA
WarmTransfer. (2026, October 14). Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-cce-inline-images-pci-blocked. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-cce-inline-images-pci-blocked
BibTeX
@misc{warmtransfer-claim-webex-cc-digital-attachments-cce-inline-images-pci-blocked,
title = {Webex Contact Center digital channel attachment handling: source note webex-cc-digital-attachments-cce-inline-images-pci-blocked},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-digital-attachments-cce-inline-images-pci-blocked},
note = {Source note webex-cc-digital-attachments-cce-inline-images-pci-blocked, checked 2026-10-14}
}