Source note · The Webex Contact Center developer sandbox
Webex Connect documents an upgrade path from sandbox to full platform mode that unlocks further channels including email, push, RCS, Facebook Messenger and Apple Messages for Business, plus template management, Bot Builder, analytics, SSO, audit trail and higher API throughput.
Checked 2026-09-22
Here's a brief list of features that are not available in Webex Connect sandbox mode and require you to upgrade to Webex Connect full platform mode: Additional channels such as Email, Push & In-App Messaging, Apple Messages for Business, Facebook Messenger, RCS, and more.
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- sandbox
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Sandbox FAQs — Cisco Systems (Webex Connect documentation) · tier 2 current vendor documentation · Sandbox FAQs > upgrading to full platform mode
Cite this note
APA
WarmTransfer. (2026, September 22). The Webex Contact Center developer sandbox: source note webex-cc-developer-sandbox-connect-upgrade. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-developer-sandbox-connect-upgrade
BibTeX
@misc{warmtransfer-claim-webex-cc-developer-sandbox-connect-upgrade,
title = {The Webex Contact Center developer sandbox: source note webex-cc-developer-sandbox-connect-upgrade},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-developer-sandbox-connect-upgrade},
note = {Source note webex-cc-developer-sandbox-connect-upgrade, checked 2026-09-22}
}