A Webex Connect sandbox account allows 10,000 combined SMS and WhatsApp API requests within 365 days of account creation, after which requests fail with error code 7020.

Checked 2026-09-22

You are allowed to send up to 10000 SMS and WhatsApp API requests (combined limit) using your sandbox account with 365 days from the day of account creation. You will see the error response saying “You have reached maximum transaction limit (quota)” with the error code 7020.
Vendor
Cisco
Product
Webex Connect
Subsystem
sandbox
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). The Webex Contact Center developer sandbox: source note webex-cc-developer-sandbox-connect-quota. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-developer-sandbox-connect-quota

BibTeX

@misc{warmtransfer-claim-webex-cc-developer-sandbox-connect-quota,
  title  = {The Webex Contact Center developer sandbox: source note webex-cc-developer-sandbox-connect-quota},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-developer-sandbox-connect-quota},
  note   = {Source note webex-cc-developer-sandbox-connect-quota, checked 2026-09-22}
}

Read in context