Source note · The Webex Contact Center Classic voice media platform
Experience Management interactive voice response surveys, per a December 2023 entry, were specifically supported on the Next Generation Media Platform (RTMS).
Checked 2026-10-14
specifically supported on the Next Generation Media Platform (RTMS)
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- post-call surveys
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2023-12-15
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Experience Management Interactive Voice Response Surveys' dated December 15, 2023
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxm-ivr-survey-rtms. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxm-ivr-survey-rtms
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-wxm-ivr-survey-rtms,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxm-ivr-survey-rtms},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxm-ivr-survey-rtms},
note = {Source note webex-cc-classic-media-platform-wxm-ivr-survey-rtms, checked 2026-10-14}
}