Source note · The Webex Contact Center Classic voice media platform
The April 2023 Webex Contact Center PSTN release on the Next Generation platform did not support routing calls to Webex Calling on-net endpoints.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- PSTN options
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2023-04-11
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Webex Contact Center PSTN voice option on Next Generation platform' dated April 11, 2023, closing sentence
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxcc-pstn-ng-no-onnet. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxcc-pstn-ng-no-onnet
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-wxcc-pstn-ng-no-onnet,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxcc-pstn-ng-no-onnet},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxcc-pstn-ng-no-onnet},
note = {Source note webex-cc-classic-media-platform-wxcc-pstn-ng-no-onnet, checked 2026-10-14}
}