Source note · The Webex Contact Center Classic voice media platform
From a release-log entry dated 1 August 2023, Webex Contact Center supported Webex Calling on the Next Generation media platform (RTMS) for new customers in the Japan, Australia, US and Canada data centres.
Checked 2026-10-14
Webex Contact Center supports Webex Calling with our next generation media platform (RTMS).
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex Calling integration
- Deployment
- multi-tenant
- Region
- jp au us ca data centres
- Release range
- release-log entry dated 2023-08-01
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Webex Calling support for Next Generation media platform (RTMS)' dated August 1, 2023
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxc-on-rtms-2023-08. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxc-on-rtms-2023-08
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-wxc-on-rtms-2023-08,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxc-on-rtms-2023-08},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxc-on-rtms-2023-08},
note = {Source note webex-cc-classic-media-platform-wxc-on-rtms-2023-08, checked 2026-10-14}
}