Source note · The Webex Contact Center Classic voice media platform
From a release-log entry dated 28 February 2023, Webex Contact Center customers using Voice POP Bridge telephony on the Classic platform could upgrade to the Next Generation platform.
Checked 2026-10-14
Customers using Voice POP Bridge telephony on the Classic platform can upgrade to the new Next Generation platform.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform upgrade
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2023-02-28
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Upgrade tenants using vPOP bridge on Classic platform to Next Generation platform' dated February 28, 2023
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-vpop-bridge-classic-upgrade. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-vpop-bridge-classic-upgrade
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-vpop-bridge-classic-upgrade,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-vpop-bridge-classic-upgrade},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-vpop-bridge-classic-upgrade},
note = {Source note webex-cc-classic-media-platform-vpop-bridge-classic-upgrade, checked 2026-10-14}
}