Source note · The Webex Contact Center Classic voice media platform
WebRTC support for Supervisor Desktop, released 13 November 2024, used the Next Generation Media Platform.
Checked 2026-10-14
With WebRTC support for Supervisor Desktop, using the Next Generation Media Platform,
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- supervisor desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2024-11-13
- Checked
- 2026-10-14
Sources
- What's new for agents in Webex Contact Center — Cisco · tier 2 current vendor documentation · Entry 'WebRTC support for Supervisor Desktop' dated November 13, 2024
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-supervisor-webrtc-ng. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-supervisor-webrtc-ng
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-supervisor-webrtc-ng,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-supervisor-webrtc-ng},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-supervisor-webrtc-ng},
note = {Source note webex-cc-classic-media-platform-supervisor-webrtc-ng, checked 2026-10-14}
}