Source note · The Webex Contact Center Classic voice media platform
The Control Hub location for checking the voice media platform appears to have moved from Contact Center > Tenant Settings > General (named in September 2024) to Contact Center > Settings > Service Details (named in 2026 guidance).
inferred · Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Control Hub
- Subsystem
- Contact Center settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2024-09-04 to 2026-06-25
- Status
- inferred
- Checked
- 2026-10-14
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Section 'Verification of Webex Contact Center Service Details'; compared with nv7abhz entry dated 2024-09-04
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-status-path-moved-inf. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-status-path-moved-inf
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-status-path-moved-inf,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-status-path-moved-inf},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-status-path-moved-inf},
note = {Source note webex-cc-classic-media-platform-status-path-moved-inf, checked 2026-10-14}
}