Source note · The Webex Contact Center Classic voice media platform
The first RTMS rollout phase in September 2022 supported Voice POP-based PSTN options (partner-provided PSTN and bring-your-own PSTN), with Webex Calling subscription-based PSTN and Cisco Bundled PSTN planned for later.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice media platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2022-09-09
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Real Time Media Service (RTMS) voice platform' dated September 9, 2022, second and third sentences
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-rtms-phase1-vpop-pstn. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-rtms-phase1-vpop-pstn
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-rtms-phase1-vpop-pstn,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-rtms-phase1-vpop-pstn},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-rtms-phase1-vpop-pstn},
note = {Source note webex-cc-classic-media-platform-rtms-phase1-vpop-pstn, checked 2026-10-14}
}