Source note · The Webex Contact Center Classic voice media platform
Cisco introduced Real Time Media Service (RTMS) as an enhanced media processing platform and primary media engine for Webex Contact Center in a release-log entry dated 9 September 2022.
Checked 2026-10-14
introduces an enhanced media processing platform Real Time Media Service (RTMS)
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice media platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2022-09-09
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Real Time Media Service (RTMS) voice platform' dated September 9, 2022
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-rtms-introduced-2022-09-09. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-rtms-introduced-2022-09-09
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-rtms-introduced-2022-09-09,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-rtms-introduced-2022-09-09},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-rtms-introduced-2022-09-09},
note = {Source note webex-cc-classic-media-platform-rtms-introduced-2022-09-09, checked 2026-10-14}
}