Source note · The Webex Contact Center Classic voice media platform
Post-call IVR surveys became available globally in October 2024 for customers that had migrated to the Next Generation Media platform.
Checked 2026-10-14
as long as they have migrated to the Next Generation Media platform.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- post-call surveys
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2024-10-16
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Post call IVR surveys now available globally' dated October 16, 2024
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-post-call-survey-ng. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-post-call-survey-ng
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-post-call-survey-ng,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-post-call-survey-ng},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-post-call-survey-ng},
note = {Source note webex-cc-classic-media-platform-post-call-survey-ng, checked 2026-10-14}
}