Source note · The Webex Contact Center Classic voice media platform
The voice media platform and telephony options in Service Details are greyed out after tenant provisioning and activation and cannot be changed without Cisco intervention.
Checked 2026-10-14
The options are grayed out after tenant provisioning and activation and cannot be changed without Cisco intervention.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- tenant provisioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-14
- Checked
- 2026-10-14
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Section 'Verification of Webex Contact Center Service Details'
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-platform-locked-after-setup. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-platform-locked-after-setup
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-platform-locked-after-setup,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-platform-locked-after-setup},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-platform-locked-after-setup},
note = {Source note webex-cc-classic-media-platform-platform-locked-after-setup, checked 2026-10-14}
}