Source note · The Webex Contact Center Classic voice media platform
From September 2023, Webex Contact Center enforced the maximum configuration counts documented in its System Limits article on both Classic and Next Generation platforms, with exceptions for existing customers already over the limits.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- system limits
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2023-09-14
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'Support for 5000 concurrent agents for Next Generation platform' dated September 14, 2023, fourth and fifth sentences
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-limits-enforced-both. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-limits-enforced-both
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-limits-enforced-both,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-limits-enforced-both},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-limits-enforced-both},
note = {Source note webex-cc-classic-media-platform-limits-enforced-both, checked 2026-10-14}
}