Source note · The Webex Contact Center Classic voice media platform
The September 2024 end-of-service announcement states that Webex Contact Center introduced its next generation voice media platform more than two years before the announcement.
Checked 2026-10-14
Webex Contact Center introduced its next generation voice media platform over two years ago.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice media platform lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2024-09-04
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'End of Service announcement for Webex Contact Center Legacy Media Platform' dated September 4, 2024, first sentence
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-eos-rtms-launched-2y-earlier. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-eos-rtms-launched-2y-earlier
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-eos-rtms-launched-2y-earlier,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-eos-rtms-launched-2y-earlier},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-eos-rtms-launched-2y-earlier},
note = {Source note webex-cc-classic-media-platform-eos-rtms-launched-2y-earlier, checked 2026-10-14}
}