Source note · The Webex Contact Center Classic voice media platform
The end-of-service announcement names regional media support, WebRTC-based agents and caller background noise removal as capabilities RTMS delivered to Webex Contact Center customers.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice media platform
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2024-09-04
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'End of Service announcement for Webex Contact Center Legacy Media Platform' dated September 4, 2024, second sentence
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-eos-rtms-capabilities. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-eos-rtms-capabilities
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-eos-rtms-capabilities,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-eos-rtms-capabilities},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-eos-rtms-capabilities},
note = {Source note webex-cc-classic-media-platform-eos-rtms-capabilities, checked 2026-10-14}
}