Source note · The Webex Contact Center Classic voice media platform
The September 2024 announcement told customers to check their operational voice media platform in Control Hub by selecting Contact Center and then General under Tenant Settings, where the current voice media platform is shown.
Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Control Hub
- Subsystem
- Contact Center tenant settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- release-log entry dated 2024-09-04
- Checked
- 2026-10-14
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · Entry 'End of Service announcement for Webex Contact Center Legacy Media Platform' dated September 4, 2024, seventh and eighth sentences
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-eos-check-tenant-settings. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-eos-check-tenant-settings
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-eos-check-tenant-settings,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-eos-check-tenant-settings},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-eos-check-tenant-settings},
note = {Source note webex-cc-classic-media-platform-eos-check-tenant-settings, checked 2026-10-14}
}