The Webex Contact Center documentation index lists 'Upgrade from Classic platform to Next Generation platform', linking to help article nz9xvkm whose URL slug is 'Upgrade from Webex Calling Integrated Platform to Real-Time Media Service (RTMS)'.

Checked 2026-10-14

Vendor
Cisco
Product
Webex Contact Center
Subsystem
documentation
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-14
Checked
2026-10-14

Sources

Cite this note

APA

WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-docs-index-classic-link. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-docs-index-classic-link

BibTeX

@misc{warmtransfer-claim-webex-cc-classic-media-platform-docs-index-classic-link,
  title  = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-docs-index-classic-link},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-docs-index-classic-link},
  note   = {Source note webex-cc-classic-media-platform-docs-index-classic-link, checked 2026-10-14}
}

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